Philadelphia Pass insurance gives you the comfort of knowing that should you be unable to use your Pass, you will receive a full refund with no questions asked. When you purchase your Philadelphia Pass on this website, you will be given the option to insure the passes for a charge of 4.5% of your total order value.
Should you not use your pass for any reason, simply let us know you are returning your insured, unused passes or tickets to us, and we will issue you a full refund with no questions asked.
Philadelphia Pass purchases are generally non-refundable, so unless insurance is purchased refunds will not be offered for unused Philly Passes.
How to claim
If you find you need to use your Philadephia Pass insurance, simply email us at Philly Pass with your full name, your PP order reference number and the details of your refund request.
We will process your claim within five working days by refunding your order (less the insurance value) to your credit card. It is that simple.
Benefits of Philly Pass Insurance - How insurance can help
We understand your travel plans may change. Your comfort and satisfaction with your Philadelphia Pass purchase is our top priority. That is why we offer the comfort and security of knowing your purchase is 100% refundable with our insurance policy option.
| • | Buying as a gift? - National Constitution Center, Benjamin Franklin Institute, Philadelphia Museum of Arts, Eastern State Penitentiary, Fels Planetarium, The Academy of Natural Sciences, National Liberty Museum, Battleship New Jersey, Betsy Ross House, Independence Seaport Museum |
Please note: Insurance is offered only on this site. Refunds cannot be offered for Passes purchased on any site other than www.philadelphiapass.com. Insurance is offered during the 3rd step of our online transaction process on the shipping details page.
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